FREESHIP ORDER OVER $50 ON SELECTED ITEMS (US ONLY)
FREESHIP ORDER OVER $50 ON SELECTED ITEMS (US ONLY)

FAQs

1. HOW DOES SHIPPING WORK?

We ship directly from our partners in some countries a China, Australia, France, etc., your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking) 
We offer international shipping options too - no matter where you are, you can buy from us!

2. WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back.

3. HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email via this form and we'll get back to you as soon as we can.

4. RETURNS & EXCHANGES

Please find more information related to Refund&Return Policy here: OgybiReturn & Refund Policy
We do not refund shipping cost. Return shipping is to be paid by the Buyer.